Learn, find answers, stay up to date
Getting started, help articles, what changed in every version, security and system status.
From sign-up to your first priced cards
Help articles
Short answers to common questions. Customers can also open a support ticket from inside the app.
Recent updates
ScanBandits is in beta and improves every day. Version numbers read 0.DAY.UPDATE.
How we protect your shop
Logins
Personal logins per person. Passwords of at least 12 characters, stored only as salted hashes. Two-step verification with an authenticator app.
Guessing blocked
A login is locked for 15 minutes after 5 wrong passwords; addresses with many failed attempts are refused.
Sessions
Sessions end after inactivity and can be signed out everywhere at once. Changing your password signs out all other devices.
Separated data
Every shop only ever sees its own stock, prices, sales, settings and files.
Everything logged
Each change and each sign-in is in the activity log, including actions taken by our support.
Safe attachments
Files in support tickets are checked on their content and only visible to your shop and our support.
System status
Didn't find your answer?
Customers: open a ticket under Support in the app. Not a customer yet? Send us a message.